If you are anything like me, you detest working your way through the computerized phone menus of our mega-companies. All you want to do is figure out the discrepancy on your phone bill but you have to press 4 to get to another menu where you have to press 2 and then you . . .
Go here to get some shortcuts through the menus of many of the most widely used companies.
Here is Dell Computer's "shortcut" to talk to a real live human being: option 1, xt 7266966, option 1, option 4, option 4